Boil Water Notice Rescinded
February 20, 2020
 
On February 19, 2010, the Texas Commission on Environmental Quality required the Travis County WCID #18, public water system, PWS ID #2270083, to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
 
The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of February 20, 2020.
 
If you have questions concerning this matter, you may contact Darrell Winslett at 512 246-1400 or Crossroads Utility Services 2601 Forest Creek DR Round Rock, Texas 78665-1232

Addresses that were affected by the broken water main break and affected boil water notice were as follows:

San Juan Dr 2100 to 2800
Zion Way
Saugus Lane
Balboa Rd.
De Soto Dr (east of San Juan Dr  to Riviera Rd)

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CURRENT WATER RESTRICTIONS
POSTED November 18, 2019

Irrigation of landscaped areas with hose-end sprinklers or automatic irrigation systems shall be limited to Sundays and Thursdays for customers with a streets address ending in an even number (0, 2, 4, 6 or 8), and Saturdays or Wednesdays for water customers with a street address ending in an odd number (1, 3, 5, 7 or 9), and irrigation of landscaped areas is further limited to the hours of 12:00 midnight until 10:00 a.m. and between 8:00 p.m. and 12:00 midnight on designated watering days. However, irrigation of landscaped areas is permitted at anytime if it is by means of a hand-held hose, a faucet filled bucket or watering can of five (5) gallons or less, or drip irrigation system.

• Please email our General Manager, Mike Morin at mmorin@crossroadsus.com.
• Or call the District offices at (512) 263-2707.
• Or come to our next board meeting. Public meetings are always the 2^nd Monday of each month.

Travis County Water Control and Improvement District #18

The Travis County Water Control and Improvement District #18 is a political subdivision of the State of Texas and is located along the south side of Lake Austin. It provides over 1800 customers with water and wastewater services. The District has a contract with Crossroads Utility Services, LLC to manage and operate the District facilities. The District management and operation is overseen by a Board of Directors who are elected to four year terms by the registered voter residents. The District is subject to the Texas Water Code and is regulated by the Texas Commission on Environmental Quality.
Crossroads Utility Services, LLC was formed on February 18, 2009. The company was approved as a certified water and wastewater operations company to do business in the State of Texas by the Texas Commission on Environmental Quality on April 8, 2009.

Crossroads Utility Services management and staff have over 250 years of experience serving the local MUD market. Crossroads will provide a full service of operations including billing and collection, certified operations, emergency response, excavation crews, electrical services and construction crews.

Phones are answered by a real person 24 hours a day. The operations will fully meet or exceed all state and federal requirements at all times with zero tolerance.  Mike Morin will be the District’s designated General Manager. Emergency crews and operators will be on-call at all hours of the day including weekends and holidays to deal with any situations that present themselves.