Water restrictions began Monday, April 15th.

Travis County Water Conservation & Improvement District #18
Upgrades coming this Spring!

TC WCID #18 is excited to announce upgrades coming this Spring to the Water Treatment Plant and associated facilities.  Our Water Treatment Plant will need to be offline during these upgrades.  While our Water Treatment Plant is offline, we have rented a mobile water treatment plant, but the District will need to be on mandatory water restrictions.Please call our office to update your phone number and email address if you would like to receive automated updates regarding these restrictions.


WHEN?

• Upgrades will take place mid-April to mid-May. (Mobile water treatment plant arrives early April. You may see it parked on Bal Harbor.) Please begin water restrictions on April 15 and continue until May 17. (Exact dates will be updated on our website: www.tcwcid-18.org or you can call the District at 512-263-2707.)

• STAGE IV Water Restrictions:
  • No outdoor watering.
  • No lawn watering, use of irrigation systems, use of sprinklers, or manual watering.
  • No filling of swimming pools.
  • No personal car washing. (Commercial car wash facilities are exempted.) 
• Additionally, please be mindful of your indoor usage, too. Reduce usage and conserve whenever possible. (This is always a good idea!)

• The mobile plant has a more limited capacity than our Water Treatment Plant.  Water restrictions will help us ensure the mobile plant is able to produce enough water to keep up with demand.

• YES! The water processed by the mobile water treatment plant is safe. We will continue all required state and federal testing and will follow all permitted requirements.

• Please email our General Manager, Mike Morin at mmorin@crossroadsus.com.
• Or call the District offices at (512) 263-2707.
• Or come to our next board meeting. Public meetings are always the 2^nd Monday of each month.

 
Thank you for partnering with us in these exciting upgrades to better serve our community.  With your help, the improved Water Treatment Plant will be ready to meet our summer water demands!




Travis County Water Control and Improvement District #18

The Travis County Water Control and Improvement District #18 is a political subdivision of the State of Texas and is located along the south side of Lake Austin. It provides over 1800 customers with water and wastewater services. The District has a contract with Crossroads Utility Services, LLC to manage and operate the District facilities. The District management and operation is overseen by a Board of Directors who are elected to four year terms by the registered voter residents. The District is subject to the Texas Water Code and is regulated by the Texas Commission on Environmental Quality.
Crossroads Utility Services, LLC was formed on February 18, 2009. The company was approved as a certified water and wastewater operations company to do business in the State of Texas by the Texas Commission on Environmental Quality on April 8, 2009.

Crossroads Utility Services management and staff have over 250 years of experience serving the local MUD market. Crossroads will provide a full service of operations including billing and collection, certified operations, emergency response, excavation crews, electrical services and construction crews.

Phones are answered by a real person 24 hours a day. The operations will fully meet or exceed all state and federal requirements at all times with zero tolerance.  Mike Morin will be the District’s designated General Manager. Emergency crews and operators will be on-call at all hours of the day including weekends and holidays to deal with any situations that present themselves.