Boil Water Notice Cancelled
October 13, 2019

Please be advised that the boil water notice that was issued on Friday has been cancelled.  If you experiance air in your line, go to the water fixture at the back of the home and flush your lines until the air is removed.

 If you have questions concerning this matter, you may contact Mike Morin at 512-689-0317. This leak that resulted in a boil water notice being issued was for the following streets.

Lisa Drive (between Falcon Ledge and Wildflower Lane)
Falcon Ledge
Eagle Lookout
N. Laurelwood (between Falcon Ledge and Wildflower Lane)

Again, the lab sample has come back good and the boil water notice has been lifted.

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UPDATES TO WATER CAPITAL IMPROVEMENT PROJECT AND WATER RESTRICTIONS
POSTED June 5, 2019

The capital improvement project that is currently underway has slowed due to a problem with the radio communications between sites. An alternate plan to temporarily fix this problem has been implemented to reestablish this communication.  This plan in now in place and is allowing the District to step down the mandatory restrictions that have been in place. We will now move to stage 2 water restrictions. This will allow customers to water twice a week. 

Irrigation of landscaped areas with hose-end sprinklers or automatic irrigation systems shall be limited to Sundays and Thursdays for customers with a streets address ending in an even number (0, 2, 4, 6 or 8), and Saturdays or Wednesdays for water customers with a street address ending in an odd number (1, 3, 5, 7 or 9), and irrigation of landscaped areas is further limited to the hours of 12:00 midnight until 10:00 a.m. and between 8:00 p.m. and 12:00 midnight on designated watering days. However, irrigation of landscaped areas is permitted at anytime if it is by means of a hand-held hose, a faucet filled bucket or watering can of five (5) gallons or less, or drip irrigation system.

• Please email our General Manager, Mike Morin at mmorin@crossroadsus.com.
• Or call the District offices at (512) 263-2707.
• Or come to our next board meeting. Public meetings are always the 2^nd Monday of each month.

 
Thank you for partnering with us in these exciting upgrades to better serve our community.  With your help, the improved Water Treatment Plant will be ready to meet our summer water demands!

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Travis County Water Control and Improvement District #18

The Travis County Water Control and Improvement District #18 is a political subdivision of the State of Texas and is located along the south side of Lake Austin. It provides over 1800 customers with water and wastewater services. The District has a contract with Crossroads Utility Services, LLC to manage and operate the District facilities. The District management and operation is overseen by a Board of Directors who are elected to four year terms by the registered voter residents. The District is subject to the Texas Water Code and is regulated by the Texas Commission on Environmental Quality.
Crossroads Utility Services, LLC was formed on February 18, 2009. The company was approved as a certified water and wastewater operations company to do business in the State of Texas by the Texas Commission on Environmental Quality on April 8, 2009.

Crossroads Utility Services management and staff have over 250 years of experience serving the local MUD market. Crossroads will provide a full service of operations including billing and collection, certified operations, emergency response, excavation crews, electrical services and construction crews.

Phones are answered by a real person 24 hours a day. The operations will fully meet or exceed all state and federal requirements at all times with zero tolerance.  Mike Morin will be the District’s designated General Manager. Emergency crews and operators will be on-call at all hours of the day including weekends and holidays to deal with any situations that present themselves.