1502 San Juan Drive Austin, TX 78733
Phone: (512)263-2707 Fax: (512)263-5624
Hours: Monday – Friday 8 am to 4:30 pm
Phone: (512)263-2707 Fax: (512)263-5624
Hours: Monday – Friday 8 am to 4:30 pm
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Monday, February 11, 7:30 PMThe TCWCID #18 Board of Directors will meet in regular session (open to the public) at the District Office located at 1502 San Juan Drive, Austin, TX 78733.Read More
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Monday, March 11, 7:30 PMThe TCWCID #18 Board of Directors will meet in regular session (open to the public) at the District Office located at 1502 San Juan Drive, Austin, TX 78733.Read More
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Monday, April 8, 7:30 PMThe TCWCID #18 Board of Directors will meet in regular session (open to the public) at the District Office located at 1502 San Juan Drive, Austin, TX 78733.Read More
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Monday, May 13, 7:30 PMThe TCWCID #18 Board of Directors will meet in regular session (open to the public) at the District Office located at 1502 San Juan Drive, Austin, TX 78733.Read More
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Monday, June 10, 7:30 PMThe TCWCID #18 Board of Directors will meet in regular session (open to the public) at the District Office located at 1502 San Juan Drive, Austin, TX 78733.Read More
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December 18, 2018
Low Water Pressure
Travis County W.C.I.D. #18 has recently been experiencing low water pressure in a small area of the District. We have now located and corrected the problem. Water pressure should now be back to normal for the entire District. If you feel you are still having a water pressure problem, please contact us and we will send someone out to check on the problem.Customers can contact customer service at (512) 263-2707 or email customerservice@crossroadsus.com.
Travis County WCID #18
The Travis County Water Control and Improvement District #18 is a political subdivision of the State of Texas and is located along the south side of Lake Austin. It provides over 1800 customers with water and wastewater services. The District has a contract with Crossroads Utility Services, LLC to manage and operate the District facilities. The District management and operation is overseen by a Board of Directors who are elected to four year terms by the registered voter residents. The District is subject to the Texas Water Code and is regulated by the Texas Commission on Environmental Quality.
Crossroads Utility Services, LLC was formed on February 18, 2009. The company was approved as a certified water and wastewater operations company to do business in the State of Texas by the Texas Commission on Environmental Quality on April 8, 2009.
Crossroads Utility Services management and staff have over 250 years of experience serving the local MUD market. Crossroads will provide a full service of operations including billing and collection, certified operations, emergency response, excavation crews, electrical services and construction crews.
Phones are answered by a real person 24 hours a day. The operations will fully meet or exceed all state and federal requirements at all times with zero tolerance. Mike Morin will be the District’s designated General Manager. Emergency crews and operators will be on-call at all hours of the day including weekends and holidays to deal with any situations that present themselves.