November 13, 2018
 
Cancellation of Emergency Water Conservation Measures
Travis County W.C.I.D. #18 has cancelled the Stage 4 emergency water conservation restrictions that have been in place due to the recent flooding. 

Voluntary water restrictions are now back in place.
Odd numbered addresses should water on Thursdays and Sunday.
Even numbered addresses should water on Wednesdays and Saturdays.

Customers who have additional questions should contact customer service at (512) 263-2707 or email customerservice@crossroadsus.com.

Travis County WCID #18

The Travis County Water Control and Improvement District #18 is a political subdivision of the State of Texas and is located along the south side of Lake Austin. It provides over 1800 customers with water and wastewater services. The District has a contract with Crossroads Utility Services, LLC to manage and operate the District facilities. The District management and operation is overseen by a Board of Directors who are elected to four year terms by the registered voter residents. The District is subject to the Texas Water Code and is regulated by the Texas Commission on Environmental Quality.
Crossroads Utility Services, LLC was formed on February 18, 2009. The company was approved as a certified water and wastewater operations company to do business in the State of Texas by the Texas Commission on Environmental Quality on April 8, 2009.
Crossroads Utility Services management and staff have over 250 years of experience serving the local MUD market. Crossroads will provide a full service of operations including billing and collection, certified operations, emergency response, excavation crews, electrical services and construction crews.
Phones are answered by a real person 24 hours a day. The operations will fully meet or exceed all state and federal requirements at all times with zero tolerance.  Mike Morin will be the District’s designated General Manager. Emergency crews and operators will be on-call at all hours of the day including weekends and holidays to deal with any situations that present themselves.