Boil Water Notice Cancelled for Miami Drive 

 1/1/20

12:30pm

The Boil Water Advisory for homes along Miami Drive between Saracen Road and West Village Drive has been cancelled.
 

Boil Water Notice Cancelled

12/31/19

1:00PM

The Boil Water Notice issued yesterday has been cancelled for all utility customers except for homes along Miami Drive between Saracen Road and Village West Drive. Yesterday, utility crews isolated Miami Drive to complete repairs. Customers along Miami Drive will be contacted via door hanger tomorrow if samples are clean and if the boil water notice advisory can be lifted for Miami Drive.
The Boil Water Notice has been cancelled today for all other TCWCID #18 customers. 





Boil Water Notice for Community Public Water Systems

 12/30/19

10:30 AM 

Due to a Water Main Break the Texas Commission on Environmental Quality has required the Travis County WCID, PWS ID #2270083 public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Specifically, a large water main break dropped tank levels which caused portions of the utility to experience low or no pressure on December 30, 2019. Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact Darrell Winslett at 512 246-1400 or Crossroads Utility Services 2601 Forest Creek DR Round Rock, Texas 78665-1232.

The District will pull water samples upon completion of the repair and submit them to the lab as soon as the repair is completed and the line is properly flushed and disinfected.

CURRENT WATER RESTRICTIONS
POSTED November 18, 2019

Irrigation of landscaped areas with hose-end sprinklers or automatic irrigation systems shall be limited to Sundays and Thursdays for customers with a streets address ending in an even number (0, 2, 4, 6 or 8), and Saturdays or Wednesdays for water customers with a street address ending in an odd number (1, 3, 5, 7 or 9), and irrigation of landscaped areas is further limited to the hours of 12:00 midnight until 10:00 a.m. and between 8:00 p.m. and 12:00 midnight on designated watering days. However, irrigation of landscaped areas is permitted at anytime if it is by means of a hand-held hose, a faucet filled bucket or watering can of five (5) gallons or less, or drip irrigation system.

• Please email our General Manager, Mike Morin at mmorin@crossroadsus.com.
• Or call the District offices at (512) 263-2707.
• Or come to our next board meeting. Public meetings are always the 2^nd Monday of each month.

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Travis County Water Control and Improvement District #18

The Travis County Water Control and Improvement District #18 is a political subdivision of the State of Texas and is located along the south side of Lake Austin. It provides over 1800 customers with water and wastewater services. The District has a contract with Crossroads Utility Services, LLC to manage and operate the District facilities. The District management and operation is overseen by a Board of Directors who are elected to four year terms by the registered voter residents. The District is subject to the Texas Water Code and is regulated by the Texas Commission on Environmental Quality.
Crossroads Utility Services, LLC was formed on February 18, 2009. The company was approved as a certified water and wastewater operations company to do business in the State of Texas by the Texas Commission on Environmental Quality on April 8, 2009.

Crossroads Utility Services management and staff have over 250 years of experience serving the local MUD market. Crossroads will provide a full service of operations including billing and collection, certified operations, emergency response, excavation crews, electrical services and construction crews.

Phones are answered by a real person 24 hours a day. The operations will fully meet or exceed all state and federal requirements at all times with zero tolerance.  Mike Morin will be the District’s designated General Manager. Emergency crews and operators will be on-call at all hours of the day including weekends and holidays to deal with any situations that present themselves.