Setup Service

Important Information for New Utility Customers

New service can be setup by coming to the District office at 1502 San Juan Drive, Austin, TX 78733, or by downloading the Service Application (linked here). Attach the completed form to an email addressed to WCID18@crossroadsus.com . NOTE: a copy of your drivers license is also required with the application. Our office will process the form and contact you by email to have you submit the payment online prior to having the water turned on at the service address.

Please remember to include a copy of your drivers license to expedite the processing of your application.

If you have any questions, please contact the office at (512)263-2707.